Dashboard
Real-time overview of case management performance
12%
47
Total Open Cases
38%
5
Total Overdue
8
Due in 5 Days
14
Due in 10 Days
21%
23
Closed This Month
3%
92%
Compliance Rate
10%
14.2
Avg Days to Close
3
Unallocated
Cases by Type
47Total
FOI
28EIR
8SAR
6Internal Review
3Data Breach
1Complaint
1Cases by Status
In Progress18 (38%)
With Directorate10 (21%)
SIO Review7 (15%)
Awaiting Clarification4 (9%)
Triage6 (13%)
Awaiting ID2 (4%)
Monthly Intake
17
Nov
13
Dec
21
Jan
18
Feb
26
Mar
20
Apr
FOI
EIR
SAR
FOI Exemptions Used
S21 - Accessible by other means
8
S40 - Personal information
6
S12 - Cost of compliance
4
S14 - Vexatious
2
S43 - Commercial interests
2
Directorate Response Performance
| Directorate | Open | Overdue | Avg Days | Compliance |
|---|---|---|---|---|
| Planning & Development | 12 | 1 | 13.5 | 95% |
| Environment | 8 | 2 | 16.2 | 88% |
| Finance | 6 | 0 | 11.8 | 100% |
| Corporate Services | 9 | 1 | 14.1 | 91% |
| Housing | 7 | 1 | 15.7 | 87% |
| Legal | 5 | 0 | 12.4 | 100% |