Case Management for
FOIs & EIRs
ContraCase helps public bodies manage statutory casework — FOI requests, SARs, complaints and more — through a single, modern platform built around Microsoft 365.
Statutory deadline tracking
Audit trail coverage
Native integration
Data migrations needed
The Problem
Public bodies need more than spreadsheets and shared inboxes.
Teams are under pressure to respond to statutory requests within tight deadlines while managing email chains, departmental input, exemptions, audit trails and reporting. ContraCase gives teams a clearer way to track everything from receipt to closure — without replacing the Microsoft 365 infrastructure they already use.
Case Types
All your statutory casework. One platform.
ContraCase covers the full range of correspondence and casework that public bodies manage.
FOIs & EIRs
Track, manage and action every step of the FOI/EIR process from receipt to disclosure.
Subject Access Requests
Validate ID, track deadlines, collate subject data and manage complex redaction workflows.
Complaints
Log interactions, track escalations, and manage responses through multi-stage complaint processes.
Data Breaches
Record, assess, and report data breaches with ICO notification tracking and risk assessment.
General Enquiries
Manage correspondence, ministerial questions, and general requests with full audit trails.
Multi-Directorate Workflow
Route cases across departments, chase input, and consolidate responses from multiple teams.
Product Preview
See ContraCase in action.
Case Register & Tracking
Triage Queue
Compliance & Reporting
Directorate Management
Platform Features
A focused tool, not an enterprise monolith.
The first version of ContraCase covers the core statutory casework workflow without unnecessary complexity.
Case Register
Create and track requests from receipt to closure with clear case references.
Deadline Engine
Automatic statutory deadline calculation with working day tracking and overdue alerts.
Department Allocation
Assign cases to departments, track response progress, and chase outstanding input.
Response Management
Capture departmental responses, add internal notes, and manage case attachments.
Exemption Recording
Apply standard FOI exemptions with section references and public interest tests.
Compliance Reporting
Monthly case volumes, compliance rates, overdue counts, and department performance.
Full Audit History
Every action recorded against the case for ICO compliance and internal review.
Role-Based Access
Granular permissions for FOI Managers, Officers, Department Users, and Viewers.
The MVP
A focused MVP for public sector teams.
ContraCase is designed to support the core statutory casework workflow without enterprise complexity. It works with your existing Microsoft 365 — no new storage, no data migration.
- Case register with reference numbers
- Create and manage statutory cases
- Assign cases to officers and departments
- Track deadlines and overdue requests
- Record responses and internal notes
- Apply exemptions with section references
- Operational compliance reports
- Role-based user access
Future Roadmap
Intentionally out of scope for version one:
- SAR module
- Data breach management
- AI-assisted drafting
- Public disclosure log
- Microsoft 365 deployment automation
- Advanced analytics
Design Partners
We're looking for design partner councils.
We're looking for one or two councils to help shape the MVP. Design partners will test ContraCase against real operating needs, influence the product roadmap, and receive early access.
This is a hands-on working relationship. We want to understand how your team actually works.